Payment Policy

Payment Policy – PLSTOP.COM

1. Overview

This policy outlines the terms and conditions related to all payments and financial transactions for PLSTOP.COM's services. By purchasing any of our services, you agree to be bound by this policy, which is an integral part of our comprehensive Terms of Service.

2. Accepted Payment Methods

We strive to provide a simple and secure payment process. We accept the following payment methods through trusted global payment gateways (such as Stripe and PayPal):

• Major credit cards (Visa, MasterCard, American Express).
• PayPal (in regions where the service is available).

All transactions are encrypted and secured. We do not store your full credit card details on our servers.

3. Currency of Payment

All transactions and prices displayed on our website are based on the currency of the visitor's country of residence. If the country's currency is not available, prices are displayed in U.S. Dollars (USD). If you are paying from a bank account or credit card in a different currency, your bank may apply its own exchange rates or charge additional fees. We are not responsible for these fees.

4. Billing and Subscription System

Our services are based on a recurring subscription model.

• Pre-payment: Fees for all subscriptions (whether monthly or annual) are paid in advance for the upcoming period.
• Automatic Renewal: To ensure service continuity and prevent your site from being at risk due to service interruption, all subscriptions are automatically renewed at the end of each billing cycle. For example, a monthly subscription will renew on the same day each month, and an annual subscription on the same day each year.
• Customer Responsibility: You are responsible for managing your subscription, including canceling the automatic renewal before the due date if you do not wish to continue the service. You can do this easily through your control panel.

5. Payment Failure

In the event that a renewal fee fails to be charged to your registered payment method (due to card expiration, insufficient funds, or any other reason), our system will automatically take the following steps:

• Immediate Notification: An email notification will be sent to inform you of the payment failure and the need to update your payment information.
• Retry Attempts: We will make several attempts to re-charge the amount over the next few days.
• Service Suspension: If the payment continues to fail after a grace period (typically 3-5 days), we reserve the right to temporarily suspend your account and our services. During the suspension, no maintenance or monitoring of your site will be performed.
• Service Termination: If the payment issue is not resolved within a reasonable time (typically 14 days), your account may be permanently terminated.

6. Invoices and Taxes

Invoices: An electronic invoice will be automatically generated for each successful transaction. You can access and download all your invoices at any time through your control panel.

Taxes: All prices displayed on our site are exclusive of taxes (such as Value Added Tax - VAT or sales tax). If any taxes are applicable based on your geographical location, they will be added to the total amount at checkout and clearly itemized on your invoice.

7. Payment Disputes (Chargebacks)

We prefer to resolve any disagreements directly and amicably. If you have an issue with an invoice or a payment, please contact our billing team first at [email protected].

Initiating a chargeback with your bank without first contacting us is considered a breach of our Terms of Service and may result in the immediate termination of your account and services. We provide all necessary evidence (including access logs and your agreement to the terms) to payment gateways to respond to any disputes.