Delivery Policy

Delivery Policy – PLSTOP.COM

1. Introduction and Scope of Policy

At PLSTOP.COM, all our services are entirely digital. This policy explains how and when the services you purchase are "delivered" or activated. There are no physical products or shipments associated with our services.

This policy is an integral part of our Terms of Service, and by completing a purchase, you agree to the terms contained herein.

2. Service Activation and Delivery Process

The electronic delivery process begins immediately upon successful payment and your provision of the necessary information. The process is as follows:

• Step 1: Order and Payment Confirmation
  Immediately upon successful payment, you will receive a confirmation email. This email confirms that we have received your order and payment, but it does not yet constitute the delivery of the service itself.
• Step 2: Service Activation and Initial Diagnosis
  Once you provide us with the necessary access credentials for your website, our specialized team immediately begins integrating your site into our monitoring and protection systems and conducts a comprehensive initial inspection.
• Step 3: Sending the Foundation Report (Proof of Delivery)
  Within 48 hours of you providing us with the correct information, we will send you the "Foundation Report" via email. This detailed report, which outlines the initial status of your site and our action plan, is considered the official and complete "delivery" and activation of the service.

3. Payment Confirmation

Upon successful completion of your payment, you will receive a payment confirmation email to the address you provided during checkout. This confirmation will serve as your receipt and will typically be sent within minutes of the transaction.

4. Confirmation of Delivery

The delivery of the service is considered complete and final upon your receipt of the Foundation Report via email. This report is your proof that your site is now under our active management and care, and that the service you purchased has commenced.

5. Your Responsibility for a Smooth Delivery

Our ability to deliver the service on time depends directly on the accuracy and correctness of the information you provide. You are responsible for providing the correct administrative access credentials for your site.

If incorrect or incomplete information is provided, the delivery of the service may be delayed. Our team will contact you to correct the information, and the 48-hour delivery period will only begin after we have received the correct data.

6. Delivery Timeline

• Order Confirmation: Immediate, after payment.
• Service Delivery (represented by the Foundation Report): Within 48 hours of receiving correct access credentials.

We do our utmost to adhere to these timelines, but they may be affected by factors beyond our control. In such rare cases, we will keep you fully informed.

7. No Physical Shipments

To reiterate, all our services are 100% digital. No physical goods or paper documents will be shipped to your address. All correspondence, invoices, and reports will be delivered electronically via email or through your control panel on our website.

8. Contact Us

If you do not receive your order confirmation or the Foundation Report within the specified timeframe, or if you have any questions regarding the electronic delivery process, please contact us immediately at: [email protected].